Many organisations have optimised their processes in an effort to find new customers. But as markets reach a mature state, customer retention becomes a pivotal strategic challenge for such organisations. Churn is commonly defined as the actions whereby customers discard... Continue Reading →
Global IP traffic has been experiencing an era of intensive growth, which is expected to continue strongly in the next coming years. The development is highly driven by IP video consumption, resulting in an enormous increase in demand for network capacity. Fortunately, cable operators are in an excellent position to meet the demand in a cost-efficient and competitive manner.