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Teleste – Building a smart, safe and smooth future

Use of Net Promoter Score® in the cable television industry – placebo, off-label or remedy

Many cable television executives have embraced NPS, but how many have thoroughly read the original research paper [1] authored by Reichheld? How many know that the research paper says: ‘Although the “would recommend” question generally proved to be the most... Continue Reading →

Thank you Teleste, our customers and partners!

This is now my last blog post at the Teleste Blog. After almost 11 years in the company, I am leaving Teleste at the end of the ongoing week. I will start on the other side of the table, as... Continue Reading →

Churn: What can be done before revenues are impaired?

Many organisations have optimised their processes in an effort to find new customers. But as markets reach a mature state, customer retention becomes a pivotal strategic challenge for such organisations.  Churn is commonly defined as the actions whereby customers discard... Continue Reading →

5G gaining larger footprint in public transport

The first phase of the “Future Railway Mobile Communication System (FRMCS)” study item in 3gpp, which targets to define unified mobile communication platform for the rail systems, is close to completion and it seems that there is more to come.... Continue Reading →

Implementing DOCSIS within the Hospitality Industry

In the industry today, hospitality providers are under pressure to supply users with access to high-speed internet, IPTV and WIFI services. Unfortunately, older properties do not have the correct infrastructure needed for adequate network access, with the only option for... Continue Reading →

Great field technicians – What are they made of?

As we already live in the midst of the networked society with broadband, mobile, cloud, applications and services connecting us, let’s turn focus on the a group of professionals whose everyday work makes it all possible: the field technicians. They... Continue Reading →

Ensuring hospitality guests get that better than at home internet and TV experience

At this year’s ISE show, we  are very excited to be showing you how you can extend your existing IP infrastructure into every TV point of a property without having to run any new CAT5 cabling. Something that is often... Continue Reading →

Noise Figure in full digital transmission, useful or dangerous?

Take your favourite CD and switch on your CD player. Connect it directly to your audio amplifier and turn up the volume to its maximum. Everything works if the audio level in the amplifier input is relatively low but not... Continue Reading →

5G – The ultimate solution for ’all-things-mobile’?

It has been already a while, since the term 5G started to pop up here and there. It was already prior 2011, when first critics were skeptical for 5G [1]. Rather soon after that, 5G was already on the ‘sketching... Continue Reading →

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