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Teleste – Building a smart, safe and smooth future

The shift to distributed access: The challenges of video delivery

The advent of Anga 2018 has kept us busy. Besides practical arrangements, we wanted to create material for operators who are eager to take a quantum leap and shift to distributed access architectures. Our target was to answer the question:... Continue Reading →

Top 10 frequently asked questions about implementing DOCSIS within Hospitality Industry

I spend a lot of time talking to integrators and hotel owners discussing the subject of utilising their existing coax cabling. To many this is a totally new concept, that coax can be more than just delivering TV pictures, but... Continue Reading →

You had me at hello, You lost me at Log in

This is a hospitality story of romance, expectation and disappointment, but like all the best stories, it has a happy ending. Hotel romance is easy to find in the digital age - a host of booking apps with pretty pictures... Continue Reading →

Use of Net Promoter Score® in the cable television industry – placebo, off-label or remedy

Many cable television executives have embraced NPS, but how many have thoroughly read the original research paper [1] authored by Reichheld? How many know that the research paper says: ‘Although the “would recommend” question generally proved to be the most... Continue Reading →

Thank you Teleste, our customers and partners!

This is now my last blog post at the Teleste Blog. After almost 11 years in the company, I am leaving Teleste at the end of the ongoing week. I will start on the other side of the table, as... Continue Reading →

Churn: What can be done before revenues are impaired?

Many organisations have optimised their processes in an effort to find new customers. But as markets reach a mature state, customer retention becomes a pivotal strategic challenge for such organisations.  Churn is commonly defined as the actions whereby customers discard... Continue Reading →

5G gaining larger footprint in public transport

The first phase of the “Future Railway Mobile Communication System (FRMCS)” study item in 3gpp, which targets to define unified mobile communication platform for the rail systems, is close to completion and it seems that there is more to come.... Continue Reading →

Implementing DOCSIS within the Hospitality Industry

In the industry today, hospitality providers are under pressure to supply users with access to high-speed internet, IPTV and WIFI services. Unfortunately, older properties do not have the correct infrastructure needed for adequate network access, with the only option for... Continue Reading →

Great field technicians – What are they made of?

As we already live in the midst of the networked society with broadband, mobile, cloud, applications and services connecting us, let’s turn focus on the a group of professionals whose everyday work makes it all possible: the field technicians. They... Continue Reading →

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